01 / Service quality
Understand the issues
Platform reliability, interpreter handoffs, video-mail quality, and complaint transparency.
Explore the focus areasIndependent voices · Canada
The independent VRS advocacy hub
Better communication.
Clearer accountability.
One place for Canada VRS service-quality concerns, public advocacy, community participation plans, and relevant CRTC and CAV information.
Understand · review · participate
A shared focus on better VRS
Start with the issues, see what the draft asks for, and follow the project as reviewed material becomes available.
02 / Public action
Review the proposed petition
A call for measurable improvement, clearer accountability, and evidence-led review of platform and provider performance.
Read the draft03 / The record
Follow the evidence
A place for reviewed records with clear sources, dates, and document status. Private correspondence is not published automatically.
How evidence is handledCommunity, built with care
One VRS community.
One place to take part.
Accounts, surveys, experience submissions, and independent working groups are planned for Canadian Deaf Telecom Alliance. Public information stays readable without signing in.
See the participation plans ↗IndependentA project for advocacy, not an official representative of all VRS users.
Clear about statusA draft is a draft. A sent email is not automatically a formal filing.
One maintained sourceVRS petitions, participation, and records belong here.